Last updated: December 20, 2024
Please carefully read this Privacy Policy (hereinafter referred to as “Policy”), which governs how we collect, use, and disclose information when you access or use the website https://genaix.com, the web application https://app.genaix.com (hereinafter jointly referred to as the “Service”), or when you otherwise interact with us.
1. Applicability and Acceptance of Policy
This Policy defines the Personal Data, explains how it is collected, used, processed, and disclosed when you use our Service.
By accessing, browsing, or using the Service, or by ticking a consent box when visiting the website, you unconditionally accept and adhere to the provisions of this Policy. If you do not agree with any provision, you should cease using the Service.
2. Information about the Data Controller
The Service is operated and maintained by its respective owners (hereinafter referred to as the “we”, "us", or "our").
For any inquiries regarding this Policy, please visit our contact page at: https://genaix.com/contact.
3. Legal Grounds for Personal Data Processing
We process your Personal Data on the following legal bases:
• Performance of a contract: We process your data to fulfill our obligations under the Terms of Use.
• Consent: You provide explicit consent to the processing of your data as described in Section 4.
• Legal obligations: We may process your data if required by law, such as responding to a court order.
• Legitimate interests: To improve our services and ensure security.
4. Consent to Personal Data Processing
By accessing the Service and using its features, you agree to this Policy and explicitly consent to the collection and processing of your Personal Data as described herein. You can withdraw your consent at any time by submitting a request via https://genaix.com/contact.
5. Collection of Personal Data
The types of Personal Data we collect include:
• Data you provide voluntarily: (e.g., email, name, phone number, user account details).
• Data collected automatically: (e.g., IP address, device information, browsing history).
• Third-party data sources: (if you log in via external services, we receive limited account information).
For a detailed breakdown, refer to Section 5 of the Policy.
6. Use of Personal Data
We use Personal Data for the following purposes:
• Providing access to the Service.
• Managing and improving our AI-powered features.
• Personalizing user experiences.
• Ensuring security and preventing fraud.
• Compliance with legal obligations.
7. Disclosure of Personal Data
We do not sell or trade your Personal Data. However, we may disclose information in the following cases:
• With service providers who assist in operating the Service.
• In case of a business transfer, such as a merger or acquisition.
• If required by law enforcement or regulatory authorities.
• When necessary to protect our rights and interests.
If applicable, Personal Data may also be disclosed within our partner/affiliate network, in accordance with Section 7 of this Policy.
8. Transmission of Personal Data
Data may be transferred and processed in countries outside your place of residence. We implement appropriate safeguards to protect your data in accordance with this Policy.
9. Protection of Personal Data
We implement security measures to protect your Personal Data, including encryption, access control, and regular audits. However, no method of transmission is entirely secure, and we cannot guarantee absolute protection.
10. Retention of Information
We retain your data only for as long as necessary to fulfill its purpose. Upon withdrawal of consent or termination of use, your data will be deleted unless required by law.
11. Your Rights in Relation to Personal Data
You have the following rights under applicable data protection laws:
• Right to withdraw consent.
• Right to access and obtain a copy of your data.
• Right to request correction or deletion.
• Right to data portability.
• Right to object to processing.
To exercise any of these rights, submit a request via https://genaix.com/contact.
12. Children’s Privacy
The Service is intended for users aged 18 and older. We do not knowingly collect data from minors.
If you believe a child has provided us with data, please contact us for removal.
13. Updates to This Policy
We reserve the right to update this Policy at any time. Changes take effect upon posting. Continued use of the Service after updates constitutes acceptance of the revised Policy.
14. Contact Information
If you have any questions regarding this Policy, please visit: https://genaix.com/contact.